today, I will show you how to handle Issues in Projects. First, I will create a project in Microsoft Project for the Web:
Now I will jump to the Project accelerator:
Before creating a new Issue, let me explain the difference between Issues and Risks.
Risk is always about future! So this is something that has probability greater than 0% and less than 100%. Let’s say that today is cloudy day. But not rainy. There is a risk that the rain will falls. On the other hand it may not be fall at all.
BUT! If rain is already falling, than this is an issue. So, Issue is something that is already happening, and something which we have to deal with right now.
So let me create my Issue:
- Name: The Issue Name
- Project: The Project to which the Issue belongs
- State: Issue State. It can be: Proposed, Active, Close, On Hold
- Issue Category: It can be: Issue, Task, Bug, Other
- Owner: The Person who own the Issue
- Requestor: The Person who request the Issue
- Priority: It can be
- (1) Critical
- (2) High
- (3) Moderate
- (4) Low
- Due Date: The Issue Due Date (the Deadline until it must / should be solved)
Finally there is:
- Description: Issue Description
- Resolution: The Issue Resolution (which can be entered either if I know the resolution right away, or after the Issue is going to be resolved)
And that is it!