today, I will show you how to handle Issues in Projects. First, I will create a project in Microsoft Project for the Web:
Now I will jump to the Project accelerator:
Before creating a new Issue, let me explain the difference between Issues and Risks.
Risk is always about future! So this is something that has probability greater than 0% and less than 100%. Let’s say that today is cloudy day. But not rainy. There is a risk that the rain will falls. On the other hand it may not be fall at all.
BUT! If rain is already falling, than this is an issue. So, Issue is something that is already happening, and something which we have to deal with right now.
So let me create my Issue:
- Name: The Issue Name
- Project: The Project to which the Issue belongs
- State: Issue State. It can be: Proposed, Active, Close, On Hold
- Issue Category: It can be: Issue, Task, Bug, Other
- Owner: The Person who own the Issue
- Requestor: The Person who request the Issue
- Priority: It can be
- (1) Critical
- (2) High
- (3) Moderate
- (4) Low
- Due Date: The Issue Due Date (the Deadline until it must / should be solved)
Finally there is:
- Description: Issue Description
- Resolution: The Issue Resolution (which can be entered either if I know the resolution right away, or after the Issue is going to be resolved)
And that is it!
About Nenad Trajkovski
Location: Zagreb, Croatia
Occupation: Project Manager
Interests: Project Management and MS PROJECT
He was born in Zagreb, Croatia at 1963. After completing his college he started working on projects in different business areas (banking, manufacturing, automotive industry, distribution, oil companies, etc.) developing and implementing ERP systems into different companies. He has got a lot of experience working with people in different business processes and also possesses great knowledge in information technologies and financial services. Today he works as a business consultant, adn Project Manager in PERPETUUM MOBILE d.o.o. Zagreb. He is a regular lecturer for Project Management in MS Innovation Center in Varaždin, Logosoft Sarajevo in Bosnia and Herzegovina and SEAVUS GROUP in Skopje Macedonia. He was named the best lecturer of WINDAYS 2008 while his lecture was also voted as the best. In addition, he was in TOP 10 lecturers at the MS SINERGY 2009 and MS VISIA 2009, 2010. Shares first place as the best lecturer of KulenDays 2009 and 2010 and PMI Conference 2009 in Zagreb. He is also a regular lecturer in the MS Community. He is a Certified Accountant and a PMP (Project Manager Professional) and a PMI-RMP (Risk Manager Professional), MCP, MCT, and Microsoft Certified Technical Specialist - Microsoft Project 2010. From 01.01.2012 awarded with MVP (Microsoft Most Valuable Proffesional - Microsoft Project)!
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